Etiquette
Be decent at the digital table
Dealers are people doing a job on camera. Chat is optional; respect is not.
House manners
- Skip insults, slurs and threats — studios mute and ban quickly.
- Do not demand the dealer “fix” a cold streak; they do not control the wheel.
- Keep stakes within limits you set before joining the stream.
- If you need a break, leave the seat; hovering while upset helps no one.
Chat is not a support desk
Bonus questions, verification delays and password resets belong with the operator’s support team — not the live dealer. Typing account issues into table chat slows the game and usually gets a polite redirect.
Blackjack specifics
Decide within the timer. Late hand signals confuse the flow. Tip features, where offered, are optional; never treat tipping as a way to influence outcomes.
Roulette specifics
Place chips before the dealer calls an end to betting. Arguing over a settled spin will not reverse it. If the stream freezes, check your connection before assuming the result is wrong — the studio continues either way.
When play stops being social
If chat or losses push you into anger, close the table and use a time-out or deposit limit. Help sits with GamCare and our responsible gambling page, not with the dealer.
